Data infrastructure visualization

Data Governance & Privacy Framework

At Eastern Logic Group, our logic group operations are built on the foundation of technical integrity. This document outlines how we protect and manage personal data within our systems.

01 Information we collect

Eastern Logic Group collects information to provide better services to all our users—from figuring out basic stuff like which language you speak, to more complex things like which IT systems and infrastructure solutions you’ll find most useful.

  • Information you give us: This includes contact details such as your name, email address, and phone number provided via our contact forms.
  • Device Information: We collect device-specific information such as your hardware model, operating system version, and unique device identifiers.
  • Log Information: When you use our services or view content provided by Eastern Logic Group, we automatically collect and store certain information in server logs.
Secure data environment

How we use information

Service Delivery

We use your data to maintain, protect, and improve our logic systems and to develop new solutions tailored to the Malaysian tech landscape.

Communication

We may use your email address to inform you about our services, such as letting you know about upcoming changes or improvements to our infrastructure.

Security

Data helps us improve the reliability and safety of our services. This includes detecting and preventing technical issues or security threats.

Compliance

Ensuring our operations meet the regulatory standards required for IT solutions providers in Kuala Lumpur and throughout Malaysia.

02 Security Infrastructure

We work hard to protect Eastern Logic Group and our users from unauthorized access to or unauthorized alteration, disclosure, or destruction of information we hold. In particular:

Transparency and Choice

People have different privacy concerns. Our goal is to be clear about what information we collect, so that you can make meaningful choices about how it is used. You have the right to request access to the data we hold, request corrections to any inaccuracies, or ask for the deletion of your personal records from our active databases.

Access

Request a copy of the data we process regarding your entity.

Rectify

Update outdated or incorrect professional contact information.

Erase

Invoke the right to be forgotten within legal retention limits.


Questions about our policy?

If you have questions regarding this Privacy Policy or the handling of your data within our systems, please reach out to our compliance team.

Eastern Logic Group
Kuala Lumpur 38
Working hours: Mon-Fri, 9:00-18:00

© 2026 Eastern Logic Group. All operational data management subject to local MY regulations.